The Journey From Customer To Community Member
Retail is a relationship business and your community is pure gold. Instead of focusing on a traditional sales funnel – get to know The Relationship Cycle.
Retail is a relationship business and your community is pure gold. Instead of focusing on a traditional sales funnel – get to know The Relationship Cycle. By mapping out and perfecting each step (there are 4!) of your customer journey, you can rest assured that your customers are being led to become your ride or die, loyal and irreplaceable community. This is something money truly can’t buy.
Make sure to grab the free workbook below to start building the community of your dreams.
Mentioned in this episode:
- ✨FREE Retail’s Magic Numbers workbook ✨
- Our Free Retail Workshop Library
- COURSE // The Feel Good Foundations
We are so happy you found the show and hope you enjoyed this episode. If you want to stay in touch – follow along on IG @feelgoodretail and join the newsletter.
Free download:
Building Community Dashboard
Did you know that increasing retention by just 5% can increase sales by 25% or more?
In this workshop you'll define what your dream community, learn to nurture your casual connections to ride-or-die community members, and get our must-have checklists + tech tools.
